Paseo Kukulcan Km 9, Lotes 9 Y 9A, Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
Krystal Cancun All Inclusive is a 4-star beachfront hotel in Zona Hotelera, featuring a Grand Pool Complex and a swim-up bar. Guests have access to 24-hour room service and four onsite restaurants offering local and international cuisine.
Rooms & Amenities
Each guestroom at Krystal Cancun All Inclusive includes comforts such as free WiFi, 24-hour room service, and laptop-compatible safes. Guests can unwind with treatments like a manicure/pedicure or aromatherapy at the onsite spa.
Dining Options
The hotel features four onsite restaurants that serve local and international dishes, all with a poolside view. Guests can also enjoy drinks at three bars located throughout the property.
Leisure & Activities
Guest activities include beach volleyball, kayaking, scuba diving, and snorkeling adventures nearby. The property is also located close to cultural highlights such as the Museum of Popular Mexican Art and Galeria Balance Cancun.
Services & Local Area
Guests can take advantage of dry cleaning/laundry services and convenient connectivity to the Cancun Convention Center. The hotel is 15.5 miles from the city center and well-connected to nearby transport options.
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Getting around
Comprehensive guide to transport options for seamless travel
City Centre
Cancun
6.8
mi
Airports
Cancun (CUN)
14.7
mi
Isla Mujeres (ISJ)
16.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Free valet parking
Luggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Gift/Newsstand
Beauty salon
Multilingual staff
Sports & Fitness
Tubing
Fitness studio
Services
Free valet parking
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Dining
Poolside snack bar
Snack bar
Business
Business centre
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Television in lobby
Spa & wellness centre
Treatment room
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Location
Paseo Kukulcan Km 9, Lotes 9 Y 9A, Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
Map view
street view
Paseo Kukulcan Km 9, Lotes 9 Y 9A, Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
City landmarks
Beach
Chac Mool Beach
3200 ft
Gallery
Galeria Balance Cancun
2000 ft
Mar Caribe
Arrecife Chitales
2700 ft
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1.4
mi
Chetumal Km 36. 5
Water Park at The Grand
5100 ft
Blvd. Kukulcan
Parque Ventura Cancun
1.4
mi
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
1.9
mi
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
1.9
mi
Beach
Playa Tortugas
1.6
mi
Aquarium
Interactive Aquarium
2.1
mi
Museum
Cancun Wax Museum
2.0
mi
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
1.6
mi
Marina Adventure Bay
Bungee in Cancun
1.6
mi
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
1.6
mi
Harbour
Aquatours Cancun
1.7
mi
CancunMexico
Avenida Kukulkan
2.6
mi
Park
arte Garden
2.1
mi
Mall
La Madonna
2.1
mi
Beach
Playa Langosta
2.4
mi
Nearby
Night club
Coco Bongo
1200 ft
Blvd. Kukulcan Km 9
Cancun Convention Center
1900 ft
Night club
Palazzo
500 ft
Night club
The City Nightclub
1300 ft
Beach
Mandala Beach Club
900 ft
Beach
Playa Forum
1400 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Night club
Mandala Nightclub
1800 ft
Amusement Park
Delphinus Dreams
1200 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1400 ft
Restaurants
Mextreme
1700 ft
Zona Hotelera Km 9 In Front Of Convention Center
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Red Heifer Grill
700 ft
Boulevard Paseo Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Calypso"s Mexican Restaurant
2000 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Marinero's
1700 ft
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre
Reviews and Ratings
Reviews from guests about their experience.
56%
loved their spa retreat and can’t wait to return.
5.6/10
Guest rating
Rooms
7.8
Location
9.0
Service
6.4
Dining
7.2
Guest reviews
5.6/10
based on 5 reviews
D.
United States,
February
2025
6.6/10
My stay at Krystal Cancun was enjoyable overall. The location was very nice, right by the beach. However, I did notice some issues with service at the bar. The dining experience was good, especially the fresh seafood options.
Rooms
8.0
The room was spacious with a comfortable king-sized bed. I appreciated the beautiful ocean view from my balcony.
Service
6.0
While the pool staff were attentive, I found the bar service lacking at times. It took quite a while to get our drinks.
Location
9.0
The location is a major highlight. It's right on the beach and close to local attractions.
Dining
8.0
Dining options were diverse and tasty, especially the buffet. Fresh seafood selections were particularly impressive.
Facilities
7.0
Facilities were well-maintained, though I didn't utilize the dry cleaning or wedding services.
Oliver
United States,
December
2024
5.4/10
I had a good stay at Krystal Cancun All Inclusive, with stunning ocean views and various dining options. However, the service could be inconsistent at times. Overall, I enjoyed the amenities and ambiance. 🌊😊
Rooms
8.0
My room was spacious and clean, featuring a beautiful ocean view. The comfortable bedding and good amenities made my stay enjoyable.
Service
6.0
Service was friendly, but there were moments where I experienced delays, particularly at the pool bar. A bit more attentiveness from staff would have enhanced the experience.
Location
9.0
The hotel is perfectly situated right on the beach and close to local attractions, making it easy for me to explore the area and enjoy the sun.
Dining
8.0
The dining options were quite varied, with delicious meals at the buffet and a great selection of snacks throughout the day. I particularly enjoyed the themed dinners.
Facilities
8.0
Facilities like the pool and spa were nice, and the shops provided convenience for small purchases. I appreciated the availability of dry cleaning services as well.
Alan
United States,
November
2024
5.0/10
I had an enjoyable stay at Krystal Cancun All Inclusive. the beachfront location was stunning. However, I found the dining options could have included more vegetarian choices. Overall, it was a pleasant getaway with some minor drawbacks.
Rooms
8.0
My room was spacious and well-maintained, offering a beautiful view of the ocean. though I wished for a bit more modern decor.
Service
7.0
The service was friendly and attentive, making me feel welcome during my entire stay. yet there were times when it felt a bit slow during peak hours.
Location
9.0
The hotel’s location right on the beach was perfect for enjoying the sun. plus being close to local attractions was a nice bonus.
Dining
6.0
While I appreciated the variety of dining options, I was a bit disappointed by the limited vegetarian selections. it would have been great to see more plant-based dishes.
Facilities
8.0
The facilities were impressive. I particularly liked the dry cleaning service and the assistance with tours.
Marjorie
United States,
November
2024
5.6/10
I had a great time at Krystal Cancun All Inclusive. The beach access was perfect, and my ocean view room was stunning, though I found the dining options a bit limited. Overall, it was a relaxing getaway with some minor areas for improvement.
Rooms
8.0
My ocean view room was spacious and comfortable. The decor was modern, making it a pleasant space to spend my nights.
Service
7.0
The staff were friendly and accommodating. However, I noticed some delays in getting assistance at the pool area.
Location
9.0
Being right on the beach was a huge plus for me. I loved that everything was just a short walk away, making it super convenient.
Dining
6.0
While I enjoyed some eclectic British dishes, I found the overall dining options to be a bit limited. It would have been nice to see more variety.
Facilities
8.0
I appreciated the free valet parking and the available tours/ticket assistance. The facilities overall were quite well-maintained.
Ernest
United States,
October
2024
6.0/10
I had a great time at Krystal Cancun with its stunning beach views and variety of dining options, but the service at the pool could've been a bit faster. The rooms were comfy overall, though I noticed some wear and tear in the decor.
Rooms
7.0
The rooms were spacious and had a nice view of the ocean, but there were a few minor maintenance issues that needed attention.
Service
6.0
Staff were friendly and helpful, but I had to wait longer than expected at the pool for drinks.
Location
9.0
Perfectly located right on the beach, close to shops and attractions, making it easy to explore Cancun.
Dining
8.0
The dining options were diverse, and I particularly enjoyed the locally caught fish dishes at dinner, though breakfast could be improved.
Facilities
8.0
The hotel had impressive facilities like dry cleaning and valet parking, but I didn’t use the wedding services available.
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